This training program on CD-ROM is specifically designed for in-house use and is designed to train the trainer of your retail establishment. Your business organization may choose to have an in-house presenter train your staff on merchant loss prevention (shoplifting prevention) on an ongoing basis rather than contract out these services. This program, although relatively simple to understand is fairly extensive and covers virtually all aspects of Shoplift Prevention and Detection. Once the participant has completed the "Presenters Training Program" he or she will have the necessary skills, knowledge and material to successfully train both management and employees on Shoplift Prevention. This will undoubtedly reduce your losses as well as add a higher degree of safety within your work place. As well it will reduce your chances of being sued by a suspect due to an improper apprehension procedure. Not only does this program contain all the background information on Retailer Loss Prevention (Anti-Shoplift Edition) but it contains several website links that will even further expand the Presenters knowledge and will keep the Presenter up to date. This CD-ROM also contains an instructional PowerPoint presentation which the Trainer can effectively use to instruct the audience. Instructional tips have also been included in this presentation to create even a more effective training program.
Please note that during the designing process of this program we closely worked with various police agencies, merchants, retailer associations, security companies as well as more than 300 shoplifters in order to get a complete perspective of what is becoming a growing problem for retailers.
Price in Canadian Funds
plus shipping & handling
How to Use
Briefly describes how to effectively use this
training program. Includes the navigational
tools used throughout this program
Introduction
This is the Introduction to the Shoplift
Prevention Training Program.
Including: Why this course is needed
How did the Program begin
Web Link - "Art of Shoplifting"
A small sample of the vast amount of
information that is available to shoplifters
Part One
In Part One the following will be extensively
covered:
- Objectives
- Overview
- Fact and Statistics
- Elements of Shoplifting
Part Two
In Part Two the following will be extensively
covered:
- Shoplifter Profile
- Different types of shoplifters
- How shoplifters work
- What shoplifters look for
Part Three
In Part Three the following will be extensively
covered:
- Several Prevention Techniques
Program Objectives
Preventative Shoplifting Measures
This is the best method of dealing with an ongoing and increasing problem. During this the training program you will examine several methods of preventing shoplifting.
Recognizing a Potential Shoplifting Situation
There are several common telltale signs that a shoplifting incident is about to occur. These will be extensively covered.
What to Do During a Shoplifting Incident
Unfortunately many staff members have not been adequately trained and often feel
nervous or intimidated. They also may be unaware of the appropriate action necessary.
Only through training and practice will a staff member become more confident and
comfortable dealing with what is often viewed as an uncomfortable situation.
What to Do After a Shoplifting incident
Both legal and safety issues that are examined in this training program.
Program Overview
Shoplifting Facts
You may be shocked at how widespread and costly shoplifting can be.
Elements of Shoplifting
When is shoplifting actually considered shoplifting.
Who Are They
This program will examine if there is a typical profile of a shoplifter.
What to Look For
How do you recognize a potential shoplifter. There are several distinctive signs that
should make you suspicious, even before a shoplifting crime is committed. These are covered in detail
Prevention
This is by far the best and most cost effective method of reducing and dealing with any shoplifting situation. This training program examines several effective methods of dealing with this growing problem
The Law and Apprehension
It is important to be trained in what to do when you apprehend a shoplifter. What are your legal rights and what are the legal rights of the shoplifting suspect
Shoplifting directly contributes to the financial failure of a company and can also jeopardize the safety of staff members within an establishment. Crimes against merchants continues to be a major problem facing virtually every retail establishment yet many employers and employees have had little or no formal training in business crime prevention. In fact many retail employees do not respond at all when they have a shoplifting incident right in front of them. Many claim that they will “look the other way” because they are too uncomfortable to confront a thief. Shoplift Prevention Experts agree that the best defense in reducing loss due to consumer theft is a well trained staff. Most shoplifters will also agree .... when encountering a staff well trained in shoplift loss prevention, even seasoned shoplifters will move on to an easier target. Retailers are now increasingly being sued by suspected shoplifters due to improper apprehension or arrest. This program discusses proper apprehension procedures and will assist you in reducing your chances of being sued.
Due to budgetary cuts local police no longer have the manpower, or financial resources to effectively educate merchants and their employees in crime prevention. Often crimes against merchants are not viewed as a priority amongst law enforcement agencies and are more often viewed as an inconvenience and nuisance. This course will give the necessary skills to enable the employer to prevent, detect and react to difficult situations.
