Our Award Winning Training CD-ROM is specifically designed for owners and managers interested in reducing losses due to shoplifting. This program trains owners and managers on various aspects of preventing and detecting shoplifting. The information is extensive but simple to understand. This training program contains information as well as tactics which owners and mangers of retail establishments will find highly valuable in their battle against shoplifters. This program also contains sensitive information which is only intended for owners / managers and not their employees. Due to retailers busy schedule this informative program can be easily completed within only a couple hours. Within a short period of time you will discover how to save money by preventing merchandise from walking out your door as well as adding a higher degree of safety in your workplace. During the designing process we closely worked with various police agencies, merchants, retailer associations, security companies as well as more than 300 shoplifters. Each group that we worked with gave us a bit of a different perspective into shoplift prevention, therefore making our program one of the most complete and diverse in North America
US Funds
Program Objectives
Preventative Shoplifting Measures
This is the best method of dealing with an ongoing and increasing problem. During this the training program you will examine several methods of preventing shoplifting.
Recognizing a Potential Shoplifting Situation
There are several common telltale signs that a shoplifting incident is about to occur. These will be extensively covered.
What to Do During a Shoplifting Incident
Unfortunately many staff members have not been adequately trained and often feel
nervous or intimidated. They also may be unaware of the appropriate action necessary.
Only through training and practice will a staff member become more confident and
comfortable dealing with what is often viewed as an uncomfortable situation.
What to Do After a Shoplifting incident
Both legal and safety issues that are examined in this training program.
Program Overview
Shoplifting Facts
You may be shocked at how widespread and costly shoplifting can be.
Elements of Shoplifting
When is shoplifting actually considered shoplifting.
Who Are They
This program will examine if there is a typical profile of a shoplifter.
What to Look For
How do you recognize a potential shoplifter. There are several distinctive signs that
should make you suspicious, even before a shoplifting crime is committed. These are covered in detail
Prevention
This is by far the best and most cost effective method of reducing and dealing with any shoplifting situation. This training program examines several effective methods of dealing with this growing problem
The Law and Apprehension
It is important to be trained in what to do when you apprehend a shoplifter. What are your legal rights and what are the legal rights of the shoplifting suspect
Must be connected to the internet to use CD-Rom and access all information.
Why is this Program Important?
Shoplifting directly contributes to the financial failure of a company and can also jeopardize the safety of staff members within an establishment. Crimes against merchants continues to be a major problem facing virtually every retail establishment yet many employers and employees have had little or no formal training in business crime prevention. In fact many retail employees do not respond at all when they have a shoplifting incident right in front of them. Many claim that they will “look the other way” because they are too uncomfortable to confront a thief. Shoplift Prevention Experts agree that the best defense in reducing loss due to consumer theft is a well trained staff. Most shoplifters will also agree .... when encountering a staff well trained in shoplift loss prevention, even seasoned shoplifters will move on to an easier target. Retailers are now increasingly being sued by suspected shoplifters due to improper apprehension or arrest. This program discusses proper apprehension procedures and will assist you in reducing your chances of being sued.
Due to budgetary cuts local police no longer have the manpower, or financial resources to effectively educate merchants and their employees in crime prevention. Often crimes against merchants are not viewed as a priority amongst law enforcement agencies and are more often viewed as an inconvenience and nuisance. This course will give the necessary skills to enable the employer to prevent, detect and react to difficult situations.
