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The Cats Eye Shoplift Prevention Training Program is now available online at a fraction of the price of our in-house training. This program is specifically designed to teach owners, managers and supervisors how to reduce all major forms of retail shrinkage. This program trains owners and managers on various aspects of preventing and detecting retail loss including Credit Card Fraud, Check Fraud, Counterfeit Money, Robbery, with a special emphasis on Shoplift Prevention. Retail loss experts currently consider shoplifting as the the number one threat to retailers and generally cost retailers more in retail losses than all other crimes.
The information is extensive but relatively simple to understand. Most participants generally complete the training in as little as 2 or 4 hours and can Immediately begin implementing many cost saving strategies. The Cats Eyes Management Edition contains information which owners and mangers of retail establishments may find highly valuable in their battle against shrinkage and is more extensive than the Employee Edition. Within a short period of time you and your management team will discover how to save money by preventing merchandise from walking out your door as well as adding a higher degree of safety in your workplace.
During the designing process our team closely worked with various police agencies, retailer associations, security companies as well as interviewed more than 300 shoplifters. Each group that we worked with gave us a bit of a different perspective into shoplift prevention, making our program one of the most complete and diverse in North America
Our online program is more convenient and saves your business money. Typically you can begin the training program within 24 hours, and you can take as long as you need to complete the program. After ordering ,you will be provided with a link and exclusive password, generally within 24hrs.
Sample of The Training
For More Information Click here to Contact Us
Quantity
Price (per person)
1 - 3
$ 169.00
4 - 9
$ 129.00
10 - 49
$ 99.00
50 +
$ 69.00
Retail Loss Prevention Training
Owner / Manager Edition
Retail Loss Prevention Training
Owner / Manager Edition
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Retail Loss Prevention
MANAGER TRAINING
CANADIAN EDITION
Learning Center
Module
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Training Image
Shoplifting has drastically increased since the economic downturn and more retailers view shoplift detection and prevention training as a vital component in reducing retail loss. This training program covers the basics in minimizing this costly crime against merchants. Click here to enter
Credit card and debit card fraud is a growing problem. This training program provides basic tips and advice on detecting and preventing this type of fraud. This program explains the various security features and tells you what to do if you encounter a suspicious card. Click here to enter
With advancements in technology counterfeiting bank notes can be a relatively common occurrence. Do you know how to recognize counterfeit bills? This program gives you the basics on recognizing a phoney bill and makes you aware of the many security features. Click here to enter
Armed Robbery is generally not a common occurrence in retail but tends to increase during tougher economic times. It is often committed by desperate, unpredictable possibly violent individuals. The information in this program will help reduce the risk of harm to you and your co-workers. Click here to enter
Check fraud still occurs on a fairly frequent basis. This training program provides basis information regarding the types of Check Fraud, how to combat check fraud, forgery and counterfeit checks, tips on how you can
prevent check fraud. Click here to enter
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If you prefer to be billed for these training services please contact us by clicking here
Approximately 90 minutes to complete
Approximately 20 minutes to complete
Approximately 15 minutes to complete
Approximately 20 minutes to complete
Approximately 15 minutes to complete
Once you have completed each Loss Prevention module, it is highly recommended that you take the multiple choice exam while the information is still fresh in your mind. The exam is relatively simple but extensive and covers all areas of Retail loss prevention. Click here to enter
Approximately 20 minutes to complete
Require more information: Click here to Contact Us
Why is this Program Important?
Training will Reduce Retail Shrinkage and Retain Profits
The average retailer will suffer retail losses between 1% and 8% of annual sales. Generally the type of business, the level of security, the level of inventory control and the level of employee training determines the amount of losses a retailer will experience. Retail shrinkage including Credit Card Fraud, Check Fraud, Counterfeit Money, Robbery as well as Shoplifting can quickly add up and directly contribute to the financial hardship of a business. In fact studies are showing that a growing number of companies world wide are going bankrupt due to losses.
Training Creates a Safer Work Environment
Violence has increased in the retail workplace. A growing number of aggressive incidences have been reported in the last few years between staff members and shoplifters. This is of great concern because this trend of both physical as well as verbal violence appears to be growing. Training has the ability to assist all staff members to better recognize a potentially violent situation and how to best deal with that situation. Often there are common telltale signs that an incident may turn violent.
Training Can Reduce the Risk of Being Sued
More and more businesses are concerned about being sued by a shoplifting suspect. This now is becoming a legitimate concern as a growing number of retailers are being sued by shoplifting suspects for improper apprehension, and/or false accusation. It is important to note that it is not uncommon for businesses or insurance companies to settle questionable cases out of court for between $5000 and $10000.
Training Can Help Employees from Looking the Other Way
In a recent survey it was determined that approximately 50% of all retail employees admit looking the other way during a retail loss incident (primarily shoplifting). It appears that most untrained employees feel too apprehensive to deal with a retail loss suspect. Training helps make an employee more aware and at ease about how to deal with a variety of incidences.
Training Can Help You Become Known as a Tough Target
Thieves often will "prey" on an easy target sometimes for years, costing that retailer a substantial amount in lost dollars. Thieves will often share information with other thieves as to who is considered an easy target. Training helps make a business a tougher target by providing staff members with the proper tools to better recognize and prevent a potential retail loss incident. In a recent survey, even professional thieves claim to avoid businesses where staff members are alert and well trained.
Training Can Reduce Internal Theft
Internal (employee) theft is considered a major problem and represents approximately 35% of retail loss. A staff trained in retail loss prevention has been shown to help reduce employee theft as well. Why? It gets employees involved in the overall process of theft reduction and some psychologists believe that this involvement gives the employee a sense of responsibility. Employees will tend to police themselves more effectively and training sends a clear message to every employee that the retailer takes shrinkage very seriously and is proactive.
Due to budgetary cuts often police agencies no longer have the manpower, or financial resources to effectively educate merchants and their employees in crime prevention. Often crimes against merchants are not viewed as a priority amongst law enforcement agencies and are more often viewed as an inconvenience and nuisance. This course will provide many of the necessary skills to better prevent, detect and react to most retail loss situations.
Program Objectives
Contents of the Training Program
- Preventative Retail Loss Measures
This is considered the best method of dealing with an ongoing and increasing problem within the retail field. During this training program your employee will examine several methods of preventing shrinkage.
- Recognizing a Potential Retail Loss Situation
There are several common telltale signs that an incident is about to occur. These will be extensively covered.
- What to Do During a Retail Loss Incident
Unfortunately many staff members have not been adequately trained and often feel nervous or intimidated. They also may be unaware of the appropriate action necessary. Only through training and practice will a staff member become more confident and comfortable dealing with what is often viewed as an uncomfortable situation.
- What to Do After a Retail incident
Both legal and safety issues are examined in this training program..
Ordering Information
(Management / Supervisor Training)
Begin protecting your business today. Remember every day your are open you will lose between 1 - 8 % to Retail Shrinkage
Once you have made your order a special link and password will be emailed to you generally within 24 hours.
